Customer Service

In concrete, seconds count! We pride ourselves on our record of customer support and are always happy to answer any questions you might have.

We have years of experience working with customers to solve even the toughest application and maintenance problems associated with laser screeds. When you buy from Somero, we stand behind our equipment and give you our expert help 24 hours a day.

You can contact us via phone, fax, or email:

Americas / Asia

Location: Houghton, Michigan, USA
Phone: 906.482.7252 Option 4
Fax: 906.483.2774
Email: support@somero.com

Europe / Africa

Location: Chesterfield, England, UK
Phone: +44 (0) 1246 269 741
Fax: +44 (0) 1246 261 673
Email: ukservice@somero.com

Dealer Locator

In an effort to give you outstanding service, in many cases the supplier of components on your Somero equipment can be serviced locally the the dealer or original supplier of the component. Our customer service representatives are always available to assist with whatever issues you may be having. If you would like to locate a dealer without our assistance, we have included these links for your convenience. (Each of these will open in a separate browser.)

Laser Equipment - Trimble
SXP-D Engines - John Deere
S-160 and S-240 Engines - Deutz
S-240 and SXP Engines - Cummins
S-100 Engines - Kubota
CopperHead S-9210 Engines - Honda
CopperHead XD, HoseHog, and PowerRake Engines - Robin Engines

Hours of Operation

As a global company, we provide around the clock coverage. Our phone system is designed to route phone calls around the world as necessary to get you timely answers to your questions.

In some cases, your call may be routed to an answering service that will locate an on-call technician.

Holiday Schedule

Somero observes holidays in various countries. We are always available to answer the phone – but may not be able to ship parts.

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